If there has been an error on our part with your purchase or the item arrives defective, the product must be returned in 10 calendar days from the date of purchase.

For the refund to become effective, products must be returned in their original form, with the packaging intact and the products unused.

To manage the return and if the product received does not match what you have ordered, please contact us at info@thesewingboxmag.com to arrange exchange or refund.

We are responsible for any return costs.